Products

Jira Software Support

  • Get started
  • Documentation
  • Knowledge base
  • Resources
  • Search
  • Log in
    • View account
    • View requests
    • Log out
  • ...

Get started

Knowledge base

Products

  • Jira Software

    Project and issue tracking

  • Jira Service Management

    Service management and customer support

  • Jira Work Management

    Manage any business project

  • Confluence

    Document collaboration

  • Bitbucket

    Git code management

See all

Resources

  • Documentation

    Usage and admin help

  • Community

    Answers, support, and inspiration

  • System Status

    Cloud services health

  • Suggestions and bugs

    Feature suggestions and bug reports

  • Marketplace

    Product apps

  • Billing and licensing

    Frequently asked questions

  • Log out
  • Log in to account
  • List watched pages
  • Contact support
  • Training & Certification
  • Cloud Migration Center
  • GDPR guides
  • Enterprise services
  • Atlassian partners
  • Developers
  • User groups
  • Automation for Jira
  • Atlassian.com
  • Page

  • View in Confluence
  • Edit Page
  • Viewport

  • Manage Viewport
  • Confluence

  • Dashboard
  • Space Directory
  • People Directory
  • Atlassian Support
  • Jira Software KB
  • JIRA Knowledge Base

Jira Knowledge Base

Find troubleshooting and how-to articles for Jira







Recently Created and Updated Articles

  • How to audit license usage and user activity in Jira
    • updated about 9 hours ago
    • view change
  • Cannot install plugin due to Java error: has been compiled by a more recent version of the Java Runtime
    • updated yesterday at 22:02:25
    • view change
  • Issue's status is not updated after it is transitioned
    • updated yesterday at 19:21:31
    • view change
  • JIRA Boards do not load, not accessible by any user and screen gets blank
    • updated yesterday at 18:28:47
    • view change
  • JIRA Boards do not load, not accessible by any user and screen gets blank
    • created yesterday at 18:11:23
Show More Please wait

Need more help?

  • Contact Support
  • Visit the Atlassian Community or Atlassian Developer Community
  • Developer Support Service Desk
  • Looking for Atlassian Partner for custom request?
Powered by Confluence and Scroll Viewport.
Atlassian
  • Privacy policy
  • Terms of use
  • Security
  • © Atlassian